Security & Privacy
Your security and privacy are of paramount importance to us. We are committed to providing you with the safest and most secure online environment possible. We employ industry-leading global security measures and partner with trusted third-party experts to protect your personal and financial details.
Secure Payment Processing
Charles Mill Marina does not directly process or store your payment card information on our servers.
We utilize trusted affiliate partners to handle transactions securely based on the type of service you are purchasing:
🚤 Boat Rentals (Storable)
All payments for boat rentals are processed through Storable. They utilize advanced encryption and compliance standards to ensure your booking transaction is secure.
🔧 Service & Parts Payments (Kenect)
For general payments, service bills, and parts, we utilize Kenect. This allows for secure, encrypted payments (often via Text-to-Pay) without you needing to share card details over the phone or write them down.
Why This Matters: By using these partners, your sensitive financial information is handled directly by payment processors who maintain the highest levels of PCI Compliance.
Financing & Credit Applications
We accept customer credit applications for major purchases, such as boats and motors. We understand that this involves highly sensitive personal and financial data.
Data Security
Any personal information submitted for the purpose of financing is transmitted via Secure Socket Layer (SSL) encryption.
Lending Partners
Information provided on credit applications is shared strictly with our network of trusted lending institutions for the sole purpose of securing financing for your purchase.
Credit Checks
Unlike standard retail purchases, submitting a credit application constitutes your written instruction and authorization for us and our lending partners to obtain your personal credit report and/or other investigative reports from a credit bureau.
General Website Security (SSL)
We utilize SSL technology on our secure server. This technology encrypts all personal data (including your name, address, and application details) before transmitting it over the internet.
How to Verify: If you are in any doubt whether or not you are accessing our secure server before submitting your personal information, look at the URL in the location line of your browser. All secure servers can be verified by the letters 'https' at the start of the web address.
Fraud Protection & Identity Verification
From time to time, we may need to verify that you are the account holder or the individual applying for financing.
Identity Verification
To ensure that your credit, debit, or charge card is not being used without your consent, and to prevent identity theft during the financing process, we will validate your name, address, and other personal information supplied by you against appropriate third-party databases.
For Standard Purchases/Rentals: No credit checks are performed, and your credit rating will not be affected. Checks are done solely to confirm your identity.
For Financing Applications: As noted above, a credit check will be performed by our lending partners to determine eligibility for a loan.
All information provided by you will be treated securely and strictly in accordance with applicable federal and state data protection laws.
Cookies
The Charles Mill Marina website utilizes 'session cookies' which are essential for the site's core functionalities. These cookies are temporary and typically deleted when you close your browser. The information gathered helps to make your visit simple and efficient.
Your Privacy is Protected: Charles Mill Marina will never sell, rent, or pass any personal information gathered via cookies to any third party for marketing purposes.