Careers

Dock Crew

Temporary

Dock Crew

Charles Mill Marina

Our dock crew team members are responsible for providing prompt, high-level customer service to our many customers from dockers, to boat buyers and renters. Crew members are expected to represent the marina in professional and courteous manner.Dock crew positions are seasonal and run from May to September. Additional work may be available in April and October as part of our service team.Job responsibilities:<ul><li id="isPasted">Follows all safety precautions and procedures at all times</li><li>Greets all customers in a prompt and courteous fashion</li><li>Fuel customer boats </li><li>Checks out rental boat according to the written process</li><li>Maintain the marina in an orderly, safe, and clean manner</li><li>Maintain a professional image consistent with our commitment to customer service at all times</li><li>Be protective of the environment, avoiding gas and oil spills, as well as litter</li></ul>

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Dock Crew

Temporary

Dock Crew

Pleasant Hill Marina

Our dock crew team members are responsible for providing prompt, high-level customer service to our many customers from dockers to rental customers. Crew members are expected to represent the marina in professional and courteous manner.Dock crew positions are seasonal and run from May to September. Additional work may be available in April and October as part of our service team.Job responsibilities:<ul><li>Follows all safety precautions and procedures at all times</li><li>Greets all customers in a prompt and courteous fashion</li><li>Fuel customer boats </li><li>Checks out rental boat according to the written process</li><li>Maintain the marina in an orderly, safe, and clean manner</li><li>Maintain a professional image consistent with our commitment to customer service at all times</li><li>Be protective of the environment, avoiding gas and oil spills, as well as litter</li></ul>

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Marina Counter & Customer Service Lead

Full Time

Counter

Charles Mill Marina

<p id="isPasted" style='box-sizing: inherit; font-size: 0.875rem; line-height: inherit; color: rgb(89, 89, 89); margin: 0px; margin-block-end: 0.75rem; font-family: "Indeed Sans", "Noto Sans", "Helvetica Neue", Helvetica, Arial, "Liberation Sans", Roboto, Noto, sans-serif; font-weight: 400; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;'><strong style='box-sizing: inherit; font-weight: 700; font-family: "Indeed Sans", "Noto Sans", "Helvetica Neue", Helvetica, Arial, "Liberation Sans", Roboto, Noto, sans-serif; color: rgb(89, 89, 89); font-size: inherit; line-height: inherit;'>Pay: $15.00 - $16.00 per hour<p style='box-sizing: inherit; font-size: 0.875rem; line-height: inherit; color: rgb(89, 89, 89); margin: 0px; margin-block-end: 0.75rem; font-family: "Indeed Sans", "Noto Sans", "Helvetica Neue", Helvetica, Arial, "Liberation Sans", Roboto, Noto, sans-serif; font-weight: 700; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;'>Job description:<div style='box-sizing: border-box; margin-block: 0px; margin-inline: 0px; min-inline-size: 0px; color: rgb(89, 89, 89); font-family: "Indeed Sans", "Noto Sans", "Helvetica Neue", Helvetica, Arial, "Liberation Sans", Roboto, Noto, sans-serif; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;'><div style="box-sizing: inherit;"><div style="box-sizing: inherit;"><div style="box-sizing: inherit;">Pay: Starting at $15.50/hr (Overtime Paid at 1.5x) Schedule: Full-Time Seasonal (40–50 hrs March–October), Part-Time Off-Season Location: Charles Mill MarinaJoin Our Crew! Charles Mill Marina is hiring a Marina Counter & Customer Service Lead to deliver excellent customer service, oversee and maintain our rental boat fleet, handle financial transactions, assist in managing store inventory, and coordinate with vendors.Key Responsibilities:<ul style="box-sizing: inherit; margin-bottom: 0.625rem !important;"><li style="box-sizing: inherit; font-size: 0.875rem; list-style: inside disc !important;">Customer Service: Serve as the primary point of contact at the counter, assisting customers with inquiries, rentals, and purchases. Ensure a high level of customer satisfaction through friendly and professional service.</li><li style="box-sizing: inherit; font-size: 0.875rem; list-style: inside disc !important;">Financial Transactions: Maintain accurate daily cash handling, deposits, and reconciliation to ensure financial accountability.</li><li style="box-sizing: inherit; font-size: 0.875rem; list-style: inside disc !important;">Rental Operations Management: Ensure all rental boats are cleaned, inspected, and prepared for use, and that the rental booking calendar is organized and up to date for the day’s schedule.</li><li style="box-sizing: inherit; font-size: 0.875rem; list-style: inside disc !important;">Inventory Management: Manage retail inventory including bait, beverages, and marina supplies to ensure shelves stay fully stocked during peak traffic.</li><li style="box-sizing: inherit; font-size: 0.875rem; list-style: inside disc !important;">Service Order Writing: Accurately create and process customer service work orders by gathering service details, verifying information, and ensuring proper documentation for the service team.</li><li style="box-sizing: inherit; font-size: 0.875rem; list-style: inside disc !important;">Boat Registrations: Complete and process boat registration paperwork accurately and efficiently.</li></ul>Qualifications:<ul style="box-sizing: inherit; margin-bottom: 0.625rem !important;"><li style="box-sizing: inherit; font-size: 0.875rem; list-style: inside disc !important;">Enthusiasm for boating and familiarity with marina operations is a plus.</li><li style="box-sizing: inherit; font-size: 0.875rem; list-style: inside disc !important;">Previous experience in a customer-facing role, preferably in a retail environment.</li><li style="box-sizing: inherit; font-size: 0.875rem; list-style: inside disc !important;">Previous lead, supervisor, or key-holder experience preferred</li><li style="box-sizing: inherit; font-size: 0.875rem; list-style: inside disc !important;">Excellent communication and interpersonal abilities.</li><li style="box-sizing: inherit; font-size: 0.875rem; list-style: inside disc !important;">General computer literacy required (email, scheduling, and point-of-sale systems).</li><li style="box-sizing: inherit; font-size: 0.875rem; list-style: inside disc !important;">Basic financial acumen and experience handling cash transactions.</li><li style="box-sizing: inherit; font-size: 0.875rem; list-style: inside disc !important;">Ability to work and make decisions independently.</li><li style="box-sizing: inherit; font-size: 0.875rem; list-style: inside disc !important;">Availability to work full-time (40-50 hours) during peak season (March to October) and part-time (20 to 30 hours) during the off-season (November to February).</li></ul>Work Environment<ul style="box-sizing: inherit; margin-bottom: 0.625rem !important;"><li style="box-sizing: inherit; font-size: 0.875rem; list-style: inside disc !important;">Majority of job responsibilities occur indoors in the marina store. However, this position is expected to be able to walk up and down a hill to our boat and gas docks to assist customers as needed.</li><li style="box-sizing: inherit; font-size: 0.875rem; list-style: inside disc !important;">Fast-paced weekends during peak season</li><li style="box-sizing: inherit; font-size: 0.875rem; list-style: inside disc !important;">Standing for extended periods</li></ul></div></div><div style="box-sizing: inherit;">Benefits:</div><div style="box-sizing: inherit;"><ul style="box-sizing: inherit; margin-bottom: 0.625rem !important;"><li style="box-sizing: inherit; font-size: 0.875rem; list-style: inside disc !important;">Overtime pay at 1.5X</li><li style="box-sizing: inherit; font-size: 0.875rem; list-style: inside disc !important;">Employee discount on boat rental</li></ul></div></div></div>

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Inventory

Sales Support

Charles Mill Boat Rentals

Pleasant Hill Boat Rentals

Mid-Ohio Boat Club

Pontoon Trailer Rentals

Charles Mill Docking

Pleasant Hill Docking

Outdoor Boat Storage

Service Department

Repower

Pontoon Re-Deck

Parts

Boats Sales

Boat Rentals

Docking & Storage

Service

Resources

Careers

Dock Crew

Temporary

Dock Crew

Dock Crew

Temporary

Dock Crew

Marina Counter & Customer Service Lead

Full Time

Counter

BOATS

BOATS

Brands

Brands

Resources

Resources

Locations