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Charles Mill Marina

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Pleasant Hill Marina

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Charles Mill Marina: Policy and Ethics Statement

Effective Date: 12/17/2025
Last Updated: 12/17/2025

Charles Mill Marina ("we," "our," "the Marina") is committed to operating www.CharlesMillMarina.com (the "Site") with integrity, transparency, and respect for our customers, partners, and community. This Policy and Ethics Statement outlines the standards that guide all content, commercial activity, and interactions that occur on our digital platforms.

Our mission is to support safe, enjoyable, and environmentally responsible recreation at Charles Mill Lake by providing accurate information, reliable services, and ethical business practices.

1. Commitment to Accuracy, Integrity, and Transparency

We strive to ensure that all content published on the Site is:

  • Accurate, factual, and relevant to marina operations and recreational activities.
  • Updated in a timely manner as conditions, hours, or services change.
  • Presented without misleading claims, omissions, or exaggerations.

If errors are identified, we will correct them promptly and provide clarifications when appropriate.

We do not intentionally publish false, deceptive, or confusing content for any reason, including commercial gain.

2. Ethical Standards for Business Conduct

Our business practices, whether online or in person, are governed by the following principles:

  • Honesty in all customer communications.
  • Fair treatment of all visitors, guests, and clients.
  • Clear disclosure of pricing, fees, and terms of service.
  • Respect for customer privacy and responsible handling of personal information (as detailed in our Privacy Policy).
  • Equal access to services without discrimination based on race, gender, religion, national origin, age, disability, or any other protected status.

We expect our partners, vendors, advertisers, and affiliates to operate according to similar ethical standards.

3. Advertising and Sponsorship Ethics

To maintain the trust of our website visitors, we follow strict guidelines for all paid or sponsored content:

  • Independence: Acceptance of advertising does not influence the content, operations, or decision-making of Charles Mill Marina.
  • Non-Endorsement: Appearance of an ad does not constitute endorsement of the advertiser or its products.
  • Clear Distinction: All advertising, sponsorships, promotional messaging, and affiliate links are clearly identified and visually separated from editorial content.
  • Quality Control: We reserve the right to reject or remove any advertisement that is misleading, inappropriate, unsafe, or inconsistent with our community and environmental values.

No advertising on the Site may contain false claims, unsafe product promotions, or content that violates any applicable law or regulation.

4. Environmental Responsibility and Stewardship

As part of the Charles Mill Lake community, the Marina adheres to high standards of environmental care, including:

  • Promoting responsible boating, fishing, and recreation practices.
  • Supporting initiatives that protect water quality, wildlife, and shoreline habitats.
  • Encouraging proper waste disposal and the reduction of pollution.
  • Ensuring that services, rentals, and operations reflect environmentally responsible practices to the greatest extent feasible.

Content or advertising that contradicts these principles will not be accepted.

5. Community Standards and Respectful Conduct

We aim to foster a welcoming environment for all visitors and Site users. We do not publish or permit content that includes:

  • Discriminatory, hateful, or abusive language.
  • Harassment or threats of any kind.
  • Illegal activities or unsafe practices.
  • Material that could compromise public safety or community harmony.

We may remove or refuse any content or advertisement that undermines these values.

6. Affiliate Programs and Commercial Relationships

From time to time, Charles Mill Marina may participate in affiliate partnerships or commercial programs. In such cases:

  • We may earn a commission if users click an affiliate link and make a purchase.
  • All affiliate relationships will be disclosed clearly wherever such links appear.
  • Affiliate participation does not influence the accuracy, objectivity, or independence of our content.
  • We do not allow undisclosed paid content or any form of covert commercial influence.

7. Data Responsibility and Privacy Commitment

We are committed to protecting the data entrusted to us by customers and Site visitors. Our practices include:

  • Collecting only the information necessary to provide services.
  • Never selling personal information to third parties.
  • Implementing appropriate security measures to safeguard user data.
  • Providing transparency regarding how information is used (detailed in our Privacy Policy).

We expect all third-party service providers to maintain comparable data protection standards.

8. Compliance with Laws and Industry Guidelines

Charles Mill Marina complies with all applicable federal, state, and local laws, including:

  • Consumer protection regulations
  • Advertising and disclosure rules
  • Environmental and boating regulations
  • Digital communications and online commerce standards

We monitor regulatory updates and adjust our practices as needed to maintain compliance.

9. Reporting Concerns or Violations

We welcome feedback regarding our policies or any concerns about the ethical conduct of our Site or operations. To report an issue or request clarification, please contact:

Email: info@charlesmillmarina.com

Phone: 419-368-5951

Mail: Charles Mill Marina, 1277 State Route 430, Mansfield, OH

We investigate concerns promptly and take corrective actions when necessary.